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University Students’ Grievance Redressal Committee

The University has various bodies for the students' support and their grievance redressal.

The objective of the various committees is to ensure that the students' welfare and interests are safeguarded, and their grievances are resolved in a timely and satisfactory manner.

Composition of University Student Grievance Redressal Committee (USGRC):

Sr. No. Name  & Designation Membership
1.     
Dr. Sonal Sharma
Chairperson
Professor & Director, Uttaranchal School of Computing Sciences
2.     
Dr. Rajendra Prasad
Member Secretary
Professor & Director (Offi.), School of Agriculture
3.     
Dr. Poonam Rawat
Member
Principal, Law College Dehradun
4.     
Mr. Midhu Kurian
Member
Principal, Uttaranchal College of Nursing
5.     
Dr. Vineet Kishore Srivastava
Member
Professor, School of Applied & Life Sciences
6.     
Dr. Bhupendra Singh Rawat
Member
Professor, Uttaranchal Institute of Technology
7.     
Dr. Archana Saxena
Member
Professor, Uttaranchal Institute of Management
8.     
Mr. Vikash Sagar
Member
Assistant Professor, Uttaranchal Institute of Pharmaceutical Sciences
9.     
Mr. Aagman Kaparwan
Member
Assistant Professor, Uttaranchal School of Computing Sciences
10.  
Dr. Monika Singh
Member
Assistant Professor, School of Applied & Life Sciences
11.  
Mr. Jageshwar Ray
Member
Assistant Professor, School of Liberal Arts
12.  
Dr. Jayanti Ballabh
Member
Assistant Professor, School of Agriculture
13.  
Ms. Sagrika Rana
Member
Nursing Tutor, Uttaranchal College of Nursing
14.  
Ms. Dipika Rawat
Member
Assistant Professor, Uttaranchal College of Health Sciences
15.  
Mr. Sanjay Badoni
Member
Assistant Professor, Uttaranchal School of Hotel & Hospitality Management
16.  
Apoorva  Tandon, Student-B.A.LL.B.(Hons.), Law College Dehradun
Member
17.  
Aman Bamrara, Student-MBA, Uttaranchal Institute of Management
Member
18.  
Archit Tiwari, Student- B.Tech CSE, Uttaranchal Institute of Technology
Member
19.  
Rishikesh Kumar, Student-B.Pharm, Uttaranchal Institute of Pharmaceutical Sciences
Member
20.  
Abhishek Upadhyaym, Student-B.Sc. (Hons.) Microbiology, School of Applied & Life Sciences
Member
21.  
Mohit Rana, Student- BCA, Uttaranchal School of Computing Sciences
Member
22.  
Raj Nandini, Student-B.Sc. (Hons.) Agriculture, School of Agriculture
Member
23.  
Nimisha Singh, Student-MA Clinical Psychology, School of Liberal Arts
Member
24.  
Atul Tripathi, Student, B.Sc. (Nursing), Uttaranchal College of Nursing
Member
25.  
Ajay Digari, Student-BPT, Uttaranchal College of Health Sciences
Member
26.  
Ms. Kanchan, Student-MHA, Uttaranchal College of Health Sciences
Member
27.  
Mr. Vinayak Khatri, Student- BHMCT, Uttaranchal School of Hotel & Hospitality Management
Member

Scope of University Student Grievance Redressal Cell (SGRC):

Any discontent or dissatisfaction that a student faces or even imagines, when not addressed properly is treated as grievance. Grievance is an upward communication.

The SGRC will address the complaint(s) made by an aggrieved student(s) which were not resolved at Department/College level.

Standard Operating Procedure for Handling Grievance by SGRC:

  • Uttaranchal University took advantage of ICT enhancements and came up with the "Online Grievance Registering and Monitoring System". It is a digital platform for Students to identify and apply for grievances/queries. This platform ensures a time-bound mechanism for redressal of the grievance(s).
  • The complainant needs to register the grievance on the “STUDENT GRIEVANCE REDRESSAL CELL” on the university web site ‘uudoon.in’.
  • On receipt of complaint, the committee shall investigate the case.
  • If required, a hearing with the complainant or clarification from the concerned may be taken.
  • An aggrieved student may appear either in person or authorize a representative to present the case.
  • The USGRC shall submit its report and recommendations to the Registrar of the University.
  • The Registrar would take the decision on the basis of the SGRC recommendations.
  • The decision would be conveyed to the complainant and the respective Dean/Director/Principal relating to the grievance by the Registrar with a copy to SGRC.
  • If the complaint/grievance is found invalid, the complainant and the person against whom the complaint is made, will be informed accordingly and penal action may be taken.
  • The complaint in any case shall be resolved within 15 working days of its receipt.
  • Any student aggrieved by the decision of the SGRC may prefer an appeal (within 15 days from the date of decision) to the Ombudsperson (Email:- [email protected]) who would precede the case as per UGC regulations.

Click here to UGC e-Samadhaan Portal Link

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